Welcome!
If you’re greeting grads or guests outside Golden 1 Center, this guide will help you answer the most common questions. Please refer to the sections below for quick info, and use the map as needed. If you’re ever unsure, ask your team lead!
👩🎓 For Graduates
- Where do I enter?
Graduates enter through the Media Entrance (see map)
- Do I need anything to check in?
Yes, all graduates must have their grad card.
What if I don’t have my grad card? Go to the Grad Help Desk to print one out. (See map.)
- What can I bring in?
- You may bring your phone and a small bag no larger than 8” x 6” x 1”. See G1C Prohibited Items
- Can I bring water or food?
- No, water bottles or outside food/drinks are not allowed. See G1C Prohibited Items
- Where do I meet my family after?
- You will exit into DOCO Plaza and meet your family outside G1C after the ceremony.
- Is there a place to store my stuff?
- No, there is no secure storage inside G1C.
- Where is Gown Return?
Gown return is located on the WEST side of the G1C. (See Map).
- Can I return my gown later?
- Yes, the bookstore allows gown returns up to the week past commencement at the MU bookstore.
- What if I have problems with my tickets?
- Go to gate J at the grand entrance for ticketing support.
- What if my family’s tickets are on my (Grad) phone?
- You can either transfer ticket to your family through the ticketmaster/g1c app or go with your family to scan them in and then go to the grad entrance.
👨👩👧👦 For Guests
- Where do I enter?
Guests enter through the Main Entrance (see map).
- What’s the bag policy?
- Bags must be no larger than 8” x 6” x 1”. G1C staff will hold size signs at entrances. See G1C Prohibited Items
- What if someone has an oversized bag?
- Try to catch them early. They can use the bag check station (limited space) or paid lockers in DOCO Plaza. Do not recommend leaving items in cars due to liability. See G1C Prohibited Items
- Can I bring a stroller?
- Yes, but strollers must enter through Gate J (x-ray machine). This also goes for medical bags/similar items, but don't advertise this.
- Can I leave and come back later?
- No, re-entry is not allowed once you exit.
- Where can I see what items are not allowed?
- Check G1C’s official list: 👉 https://www.golden1center.com/visit/prohibited-items/
- Is food and water available inside?
- Yes, both are available for purchase inside G1C
- What if I have problems with my tickets?
- Go to gate J at the grand entrance for ticketing support.
- What if my family’s tickets are on my (Grad) phone?
- You can either transfer ticket to your family through the ticketmaster/g1c app or go with your family to scan them in and then go to the grad entrance.
ℹ️ General Information
- When do doors open?
- 8:00 AM for the morning ceremony; 1:00 PM for the afternoon ceremony
- Where are the bathrooms?
- Inside G1C after doors open; DOCO Plaza restrooms open from 11:00 AM to 7:00 PM
- What if someone needs a wheelchair or ADA help?
- Direct them to G1C staff in black shirts.
- Where is lost and found?
- Lost and found is handled by G1C Guest Services.